Description
About Organizational Management Simplified
Whether you are a manager, an operations lead or a founder, this book gives you the methods to design how work gets done.
It covers how organizations are structured, run and improved, one framework per chapter, each with a diagram, a worked example and a worksheet.
It follows the same method as every Business in Brief book, so each title makes the others more useful.
“Whenever Toyota defines a specification, it is establishing a hypothesis that is then tested through action.”H. Kent Bowen and Steven Spear, 1999 · Consulting Management Simplified, ch. 35
“Every time you see a 50-page work plan that stretches out to three months, you know it’s wrong.”Charles Conn, 2019 · Consulting Management Simplified, ch. 3
“A good decision executed well often beats a brilliant one implemented poorly.”Paul Rogers and Marcia Blenko, 2006 · Consulting Management Simplified, ch. 31
“All products eventually become either cash cows or pets.”Bruce Henderson, 1970 · Consulting Management Simplified, ch. 17
Table of contents 
- Part 1: How Organizations Work
- What an Organization Really Is
- The McKinsey 7S Framework
- Strategy and Structure: Which Comes First
- Mintzberg's Organizational Configurations
- Diagnosing Your Organization
- Functional, Divisional and Matrix Structures
- Centralized or Decentralized
- Spans and Layers
- Team-Based and Agile Structures
- Designing the Org Chart
- Role Clarity and Job Design
- RACI: Who Does What
- Decision Rights: RAPID
- Governance and Committees
- Delegation of Authority
- Process Mapping: SIPOC and Swimlanes
- Bottlenecks and the Theory of Constraints
- Lean: Removing Waste
- Six Sigma and DMAIC
- Standard Operating Procedures
- Culture and the Cultural Web
- Workforce Planning
- Performance Management
- Incentives That Drive the Right Behavior
- Internal Communication
- Operational KPIs
- The Balanced Scorecard
- Capacity and Utilization
- Cost to Serve and Activity-Based Costing
- Operating Reviews That Fix Things
- Restructuring Without Losing Your People
- Organizational Change: Kotter and ADKAR
- Integrating After a Merger
- Building a Learning Organization
- The Operating Model on One Page
Part 2: Choose a Structure
Part 3: Roles and Decisions
Part 4: Map and Fix Processes
Part 5: People and Culture
Part 6: Measure How It Runs
Part 7: Change the Organization
7 Books Included
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Additional information
| Brands | Business in Brief |
|---|---|
| Purchase options | All 7 eBooks, Single eBook Purchase |
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