Terms of service

1. Who can buy from us

You must be at least 18 years old, or the age of majority where you live, to place an order. By ordering you confirm that the details you give us are true and that you are allowed to use the payment method you choose.

We may refuse or cancel any order, for example where we suspect fraud, where a price was shown in error, or where an order breaks these terms. If we cancel an order you have paid for, we refund it in full.

2. Your account

We create an account for you when you buy, so you can download your products again later. You sign in with a one-time code that we send to your email address; there is no password.

Because anyone who can read your email can sign in to your account, you are responsible for keeping your email account secure. Tell us straight away if you think someone else has used your account. We are not responsible for losses caused by access to your email account that we could not reasonably prevent.

3. What you buy: a licence to use our products

We sell digital products: eBooks, checklists, worksheets, audio editions and similar files, delivered by download. When you buy a product, we give you a personal, non-exclusive, non-transferable licence to download it, read or listen to it and print it for your own use. You do not buy the copyright or any other rights in the content.

You may not resell, share, lend, give away, publish, upload to any website, file-sharing service or shared drive, or otherwise redistribute any product, in whole or in part, or pass on your download links or account access. You may not use our products, or any part of them, to train, fine-tune or test artificial intelligence or machine learning models, or feed them into such systems for that purpose.

If you break these licence terms, we may revoke your licence and close your access to your account and downloads without a refund, in addition to any other rights we have.

4. Prices, taxes and payment

Prices are shown in US dollars (USD). Your bank or card provider may charge currency conversion or foreign transaction fees, which are outside our control. Where sales tax, VAT or a similar tax applies to your order, it is calculated at checkout from your location and shown before you pay.

Payments are processed by Stripe. Your card details go directly to Stripe; we never see or store your full card number. Your order is accepted when your payment succeeds and we send you an order confirmation.

We may change prices at any time. A price change does not affect orders that have already been paid for.

5. Delivery and access to your files

Products are delivered digitally. Straight after payment you can download your files from the order confirmation page, and we also email you a link. Nothing is shipped.

You keep access to your files in your account for as long as we operate this service. We recommend that you download your files and keep your own copy. If we ever decide to close the service, we will give you reasonable notice by email so that you can download everything you have bought.

If you do not receive your files or a download does not work, contact us at support@businessinbrief.com and we will fix it.

6. Promotions, coupons and countdown timers

From time to time we run promotions and offer coupon codes. Unless a promotion says otherwise, only one coupon can be used per order, coupons have no cash value, cannot be exchanged for cash and cannot be applied to orders that have already been placed.

We may change or end any promotion or coupon at any time. Countdown timers on our site show the period of a promotion; when a promotion ends, the price or offer it describes may no longer be available.

7. Refunds

Every purchase comes with a 14-day money-back guarantee. How it works, and what happens to your access after a refund, is set out in our Refund policy. You can ask for a refund on our Refund Request page or by email.

8. Intellectual property

All content on the site and in our products, including text, diagrams, designs, audio, the Business in Brief name and logo, is owned by us or our licensors and is protected by copyright, trademark and other laws. Apart from the licence in section 3, these terms do not give you any rights in that content.

If you believe something on our site infringes your rights, please write to us with the details and we will look into it promptly.

9. Acceptable use

When you use the site, you agree not to: break any law; try to gain unauthorised access to the site, our systems or other people's accounts; interfere with the site's security or performance, including by sending viruses or malicious code; scrape, copy or harvest content or data by automated means; place orders with someone else's payment details; or use the site to harass, mislead or harm anyone.

10. Information, not professional advice

Our products and site explain business methods for education and general information. They are not legal, financial, tax, investment or other professional advice, and they are not a substitute for advice from a qualified professional about your own situation.

We do not promise any particular result, income or outcome from using our products. What you achieve depends on your own circumstances, decisions and effort. Please also read our Disclaimer.

11. Disclaimer of warranties

To the fullest extent the law allows, the site and our products are provided "as is" and "as available". We do not warrant that the site will always be available, uninterrupted or free of errors, or that the content is complete, accurate or up to date at all times.

Some countries do not allow certain warranties to be excluded. If you live in one of them, the exclusions above apply only as far as your local law permits, and your statutory rights are not affected.

12. Limitation of liability

To the fullest extent the law allows, we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profit, revenue, business, data or opportunity, arising from your use of the site or our products, even if we were told such loss was possible.

To the fullest extent the law allows, our total liability to you for any claim relating to a product or to the site is limited to the amount you paid us for the product the claim relates to.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited or excluded by law, including your rights as a consumer where you live.

13. Indemnity

You agree to compensate us, and our officers, employees and contractors, for claims, losses and reasonable costs (including legal fees) brought by third parties that arise from your breach of these terms, in particular from sharing, reselling or redistributing our products, or from your misuse of the site. This does not apply to the extent the loss was caused by us.

14. Chargebacks and payment disputes

If you have a problem with an order, please contact us first. Most issues are solved quickly by email, and our 14-day guarantee means you can usually get your money back without a dispute.

If you open a chargeback or payment dispute, we may suspend access to the products in that order while it is reviewed. Where a chargeback is made without a genuine reason, for example after downloading the products and without contacting us, or as part of a pattern of abuse, we may close your account and refuse future orders, and we may provide evidence of the order and downloads to the payment provider.

15. Third-party services and links

We rely on third parties to run parts of our service, such as payments and hosting, and our site or products may link to other websites. We are not responsible for the content, policies or practices of websites we do not control. Your use of them is at your own risk and under their terms.

16. Suspension and termination

You can stop using the site at any time and ask us to close your account. We may suspend or close your account, or revoke your licence, if you seriously or repeatedly break these terms. Sections that by their nature should continue after termination, including those on intellectual property, disclaimers, limitation of liability and indemnity, will continue to apply.

17. Governing law and disputes

These terms are governed by the laws of the State of Wyoming, USA, and any dispute will be heard by the state or federal courts located in Wyoming.

If you are a consumer living in the European Union, the United Kingdom or another country whose laws give you the right to the protection of your local law or to bring a claim in your local courts, this section does not take that right away.

18. Changes to these terms

We may update these terms from time to time, for example when we change our products or when the law changes. The version on this page, with the date at the top, is the one that applies. Changes do not apply to orders already placed, unless the law requires otherwise. If you keep using the site after a change, you accept the updated terms.

19. Severability and waiver

If a court finds any part of these terms invalid or unenforceable, that part will be applied to the fullest extent allowed and the rest of these terms will remain in force. If we do not enforce a right straight away, we can still enforce it later.

20. Entire agreement

These terms, together with the policies they refer to, are the whole agreement between you and us about your use of the site and your purchases, and replace any earlier understanding about the same subject. You may not transfer your rights under these terms to anyone else; we may transfer ours to a business that takes over the service, as long as your rights are not reduced.